Backups
Every night, plus a fresh backup before any update. If something breaks, we restore the last good version, within 24 hours on Website Care and 4 hours on Managed.
Things go wrong. That's why you have us.
Updates break layouts, certificates lapse and bots test your site around the clock. We back up daily, apply updates carefully, watch for threats and put things back when something fails.
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What care looked like on two client sites
Figures from two client sites over a combined 21 days of monitoring in 2026. Attacks and requests counted over 14 days on one site and 7 on the other. There have been incidents on sites we look after, and every one was resolved. No client has lost data.
Every night, plus a fresh backup before any update. If something breaks, we restore the last good version, within 24 hours on Website Care and 4 hours on Managed.
WordPress, theme and plugin updates are applied and the site is checked afterwards. When an update breaks something, fixing it is part of the plan.
A web application firewall filters traffic before it reaches your site. Malware scanning runs daily, and known vulnerabilities are patched.
Uptime is watched continuously. Your SSL certificate and domain renewal dates are checked daily, so nothing expires unnoticed.
A monthly report on request: what was done, what was found and what we recommend, in plain English.
For sites that need to stay current, backed up and secure. Includes 1 hour of support time a month. We respond within 24 business hours and restore within 24 hours.
Discuss your care planFor businesses that change their site often or rely on it for enquiries. Includes 5 hours of support time a month. We respond within 8 business hours and restore within 8 hours.
Discuss your care planFor businesses that want us to handle changes as well as care. Includes 10 hours of support time a month. We respond within 4 business hours and restore within 4 hours.
Discuss your care planPay monthly, or pay for a year upfront at a discounted rate. Unused hours do not roll over. Extra work is charged at the support rates set out in your care agreement.
Commerce Care plans from €275/month ex VAT.
Explore ecommerce maintenancePlatform Care from €595/month ex VAT. Ask us about it.
Discuss your care planOne of our first clients, and still with us.
“Kamil is always there to help and make new suggestions for our website Love Irish Tours.”
We maintain the custom plugin that shows live gold and silver prices on GoldBank's store. It has run for ten years under our care.
“Great service very quick to deal with any issues with my site etc.”
A charity whose team is not technical.
“Since it went live, we have had several glitches of our making and again, Kamil has been on hand to help. Excellent service!”
We'd rather you know now than find out on an invoice. These are separate pieces of work, quoted before we start:
Small changes can come out of your included support hours instead.
Discuss your care plan. Tell us your site address and we'll look at it before we talk.
Yes. Most care clients came to us with an existing site. We review it first and tell you what needs fixing before the plan starts.
Within 24 business hours on Website Care, 8 on Plus and 4 on Managed. Restores follow the same pattern: 24, 8 and 4 hours.
We back up daily and keep 30 days of backups, plus a backup before every update.
No one can promise that, and you should be wary of anyone who does. What a care plan does is cut the risk and make sure that when something gets through, it is caught quickly and your data can be restored.
Both. Monthly plans are invoiced in advance at the start of each month, and you can cancel with one month's notice by email. If you pay for a year upfront, you get a discounted rate.
Yes. Charities and organisations that set budgets yearly can pay annually, and we can shape the plan's coverage around the budget you have.
Yes. Irish VAT at 23% is added. Website Care at €270 comes to €332.10 a month including VAT.
Send us the address. We'll look at it before we talk.
Discuss your care plan