Why is it Important to do
eCommerce Maintenance
Regular eCommerce maintenance is vital for your eCommerce business’s security, performance, and success. It reduces the risk of cyber threats and data theft and ensures Instant Loading Time, smooth navigation, and a better user experience. Maintenance also prevents disruptions, maintains customer trust, improves compatibility, optimizes SEO, refreshes content, ensures backups, and builds customer loyalty.
Remember, eCommerce maintenance isn’t just a necessity, it’s the lifeline of your online store, ensuring its smooth operation, security, and growth.
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360° eCommerce Maintenance
What’s Available in our eCommerce Maintenance Plans ?
eCommerce Tracking
Our eCommerce Tracking services allow you to access detailed data on your online store.
We will integrate tracking codes during onboarding, providing you access to this data through
Google Analytics.
eCommerce Reports
Detailed eCommerce reports which we will be connecting to your Google Analytics and we will be shared with you on the monthly basis.
- Sales
- Abandon Cart
- Conversions
- Sold Products
- Google Ads Conversions
eCommerce Management
eCommerce Businesses needs to ensure their websites are reliable and available to theirs customers at all times. CK Website Design eCommerce Management will help you to keep your Online Store up to date and working 24/7.
- Sales
- Abandon Cart
- Conversions
- Sold Products
- Google Ads Conversions
eCommerce Enhancements
We will Bring our expertise in eCommerce and improve your store on the monthly basis with new features to improve your store UX.
We will be sharing our recommendations based on the Analytics and Sales.
Google Tag Manager
Businesses needs to ensure their websites are reliable and available for a superior end-user experience. Website monitoring is inevitable to assure whether a business site is up and running and performing effectively by enabling smooth transactions.
Google Ads Integrations
Businesses needs to ensure their websites are reliable and available for a superior end-user experience. Website monitoring is inevitable to assure whether a business site is up and running and performing effectively by enabling smooth transactions.
eCommerce Tracking
Our eCommerce Tracking services allow you to access detailed data on your online store.
We will integrate tracking codes during onboarding, providing you access to this data through
Google Analytics.
eCommerce Reports
Detailed eCommerce reports which we will be connecting to your Google Analytics and we will be shared with you on the monthly basis.
- Sales
- Abandon Cart
- Conversions
- Sold Products
- Google Ads Conversions
eCommerce Management
eCommerce Businesses needs to ensure their websites are reliable and available to theirs customers at all times. CK Website Design eCommerce Management will help you to keep your Online Store up to date and working 24/7.
- Sales
- Abandon Cart
- Conversions
- Sold Products
- Google Ads Conversions
eCommerce Enhancements
We will Bring our expertise in eCommerce and improve your store on the monthly basis with new features to improve your store UX.
We will be sharing our recommendations based on the Analytics and Sales.
Google Tag Manager
Businesses needs to ensure their websites are reliable and available for a superior end-user experience. Website monitoring is inevitable to assure whether a business site is up and running and performing effectively by enabling smooth transactions.
Google Ads Integrations
Businesses needs to ensure their websites are reliable and available for a superior end-user experience. Website monitoring is inevitable to assure whether a business site is up and running and performing effectively by enabling smooth transactions.
360° Maintenance Services
Also included in Maintenance
Theme & Plugin Updates
To avoid any website-related problems, it is important to constantly update plugins and themes. Updates to the latest software versions will help your site be safe and bug-free, ensuring compatibility and a pleasant user experience
WordPress Core Updates
Updates to the latest versions of WordPress will help your site be safe and bug-free, ensuring compatibility and a pleasant user experience. WordPress updates are made regularly, and even if no new features are released, you should remember that they help to improve compatibility with other plugins and themes.
Security Updates
Regular security updates, such as security patches and updates to the website’s CMS, plugins, and other software, are critical for staying protected against common vulnerabilities. Secure payment processing for eCommerce websites is crucial.
Broken Links Fixing
Broken links can impact SEO in several ways: Site quality: Google wants to recommend useful, up-to-date sites. Too many broken links can signal that your site isn’t up to date or is poorly maintained. Crawl errors: Google’s site crawlers, or “bots,” crawl the web by following links
Website Monitoring
Businesses needs to ensure their websites are reliable and available for a superior end-user experience. Website monitoring is inevitable to assure whether a business site is up and running and performing effectively by enabling smooth transactions.
SSL Monitoring
SSL monitoring is crucial for modern cybersecurity because it ensures the integrity and security of data transmission. Organizations can detect and prevent security breaches by constantly overseeing SSL traffic, such as man-in-the-middle attacks and unauthorized data access.
Website Speed Monitoring
Your website’s speed affects how it will rank on Google as a direct ranking element. In addition to affecting SEO (Search Engine Optimisation), page speed can also affect your site’s bounce rate and average session length.
Cloud Backups
We will take care of any backups of your website and make sure they are accessible and stored safely and secured way. Just at CK Website Design your backups and restore processes will be will be well looked after.
What Don’t eCommerce
Maintenance Services Include?
Our eCommerce maintenance plans include everything you need to ensure your website is kept up to date and relevant, but it is important to note that our Ireland maintenance plans do not include some bulkier tasks, such as the following:
- Content writing
- Adding new functionality to website
- Creating media content
- Editing media content
- Redesigning website navigation
- Search Engine Optimisation (SEO) marketing
- Redesigning of website
- Dealing with interactive features of site
Website Management
Choose the plan that fulfils your needs best.
Bring Dedicated website maintenance team into your Organization
Frequently Asked Questions
All your questions answered.
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What tasks are included in eCommerce Maintenance?
In eCommerce Maintenance, we undertake various tasks to ensure that your eCommerce website remains secure, functional, and optimised for performance. Some of the key tasks we included in our eCommerce Maintenance are:
- Platform Updates: Regularly update the eCommerce platform (such as WooCommerce, Shopify, Magento, etc.) to the latest version to ensure security patches are applied and new features are implemented.
- Plugin Updates: Updating eCommerce plugins/extensions to their latest versions to maintain compatibility, security, and functionality.
- Theme Updates: Update eCommerce themes to their latest versions to ensure compatibility with the platform and plugins and apply security patches or performance improvements.
- Product Updates: Adding new products, updating existing product information, images, and prices, and managing inventory levels.
- Payment Gateway Maintenance: Monitoring and maintaining integrations with payment gateways to ensure secure and reliable payment processing.
- eCommerce Management involves managing orders, processing payments, handling shipping and fulfilment, and providing customer support for order-related inquiries.
- Security Monitoring: Monitoring the eCommerce website for security threats, malware, and suspicious activity and proactively mitigating risks.
- Performance Optimization: Optimizing the performance of the eCommerce website by implementing caching, optimising images, minimising code, and improving page load times.
- Data Backup: Regularly backing up the eCommerce website data ensures that customer information, product listings, and other critical data are protected and can be restored in emergencies or data loss.
Technical Support: Technical support and assistance with any eCommerce-related issues or questions.
Does eCommerce Maintenance include SEO updates?
Yes. At CK Website Design, our eCommerce maintenance services often include SEO updates and optimisation to ensure your website remains visible and competitive in search engine rankings. As part of our ongoing maintenance efforts, we’ll regularly review and update key SEO elements of your website, such as meta tags, headings, image alt attributes, and site structure. We’ll also monitor keyword performance, analyse website traffic data, and recommend further optimisation based on industry best practices and algorithm updates.
We may provide content recommendations or assist with updates to improve your website’s relevance and authority in search engine results. Our goal is to help your website maintain or improve its search engine rankings over time, driving more organic traffic and potential customers to your site.
We ensure your website remains effective and competitive in today’s digital landscape by including SEO updates and optimisation as part of our maintenance services.
How do you handle eCommerce security updates and PCI compliance?
We handle eCommerce security updates by regularly checking for and applying software patches to address vulnerabilities. This protects your online store against threats like hackers or data breaches.
We ensure compliance with Payment Card Industry (PCI) standards and guidelines set to safeguard customer payment information. By adhering to PCI standards, we make sure that your customers’ sensitive data, such as credit card details, is securely handled and protected, giving them peace of mind while shopping on your eCommerce website.
Can Ckdsesign assist with order management, shipping, and payments?
Absolutely! We can assist with all aspects of managing your eCommerce store, including order management, setting up shipping options, and updating payment gateways.
For order management, we ensure that orders are processed smoothly, track inventory levels, and notify you of any low stock. We can also help configure shipping options, such as setting shipping rates and integrating with shipping carriers to provide accurate shipping costs to your customers.
We handle payment gateway updates, ensuring that your customers can securely make payments using various payment methods. Whether it’s updating payment processors or implementing new payment options, we’ll ensure your eCommerce store stays up-to-date and running smoothly for you and your customers.
Will our eCommerce website experience downtime during maintenance?
During eCommerce maintenance, we work to minimise downtime for your eCommerce website as much as possible. We schedule updates and maintenance tasks during off-peak hours to reduce the impact on your customer’s shopping experience. However, there may be times when brief downtime is necessary to implement essential updates or fixes.
Rest assured, we strive to minimise disruptions and work swiftly to restore services if downtime does occur. Our goal is to ensure that your eCommerce website remains accessible to your customers, allowing them to browse, shop, and make purchases without significant interruptions.
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Are there additional costs for Emergency eCommerce support?
Additional costs may apply for emergency eCommerce support, as it typically requires immediate attention and resource prioritisation. Emergency support may include resolving critical issues such as website downtime, payment gateway failures, or security breaches that directly impact your eCommerce operations.
These additional costs are necessary to ensure that our team can promptly address the issue and implement solutions to minimise disruption to your online business. However, we always strive to be transparent about any additional charges upfront, so you’ll know exactly what to expect regarding costs for emergency support services. Your peace of mind and the smooth operation of your eCommerce website are our top priorities.
Will eCommerce maintenance disrupt our sales or customer experience?
We carefully plan maintenance activities to minimise any impact on your website’s functionality and performance. While there may be occasional brief downtime for essential updates, we work diligently to ensure these interruptions are kept to a minimum and scheduled during off-peak hours whenever possible.
We aim to provide customers with a seamless shopping experience by keeping your eCommerce website up-to-date and running smoothly. Our priority is to maintain the reliability and functionality of your online store, allowing you to continue generating sales and providing excellent service to your customers without any significant disruptions.
Is eCommerce Maintenance vital for website security and updates?
Yes. eCommerce Maintenance is essential for keeping your website secure and updated.
At CK Website Design, our eCommerce Maintenance services include regular security updates, software patches,
Upgrade the version to address vulnerabilities and protect your website from cyber threats. Additionally, we ensure that all software components, including plugins, themes, and the Content Management System (CMS), are kept up-to-date to maintain optimal performance and functionality.
Also, if any Premium items need to be purchased by the website owner, we will let you know and share the relevant links.
By staying proactive with website maintenance, we help prevent security breaches, data loss, and downtime that could harm your business. Our goal is to provide you with peace of mind, knowing that your website is in good hands and receiving the ongoing care it needs to remain secure, updated, and fully operational.
Any hidden fees with eCommerce Maintenance?
No, with CK Website Design, there are no hidden costs or unexpected charges associated with eCommerce Maintenance. We believe in transparency and clarity, so you’ll always know exactly what you’re paying for upfront. Our pricing is straightforward and includes all the services outlined in your maintenance plan with no surprises or hidden fees.
We understand the importance of budgeting and planning for your eCommerce needs, so we strive to provide transparent pricing and clear communication every step of the way.
With CK Website Design, you can trust that you’re getting the best value for your investment without any unexpected financial surprises.
Can we easily change or cancel eCommerce maintenance plans?
Yes. We understand that your needs may change over time, and we offer flexibility in our eCommerce Maintenance plans to accommodate your evolving requirements. If you need to terminate or change your Website Maintenance plan, we’re here to assist you every step of the way.
Suppose you wish to terminate your maintenance plan. In that case, we’ll work with you to ensure a smooth transition and provide any necessary assistance to transfer maintenance responsibilities or access to your website. In any termination, please inform us one month before any maintenance terminations.
Likewise, if you need to change your maintenance plan to accommodate new requirements or adjust your budget, we’ll work with you to find a solution that meets your needs.
We aim to provide you with the flexibility and support you need to manage your website effectively and ensure its ongoing success. We’re committed to delivering exceptional service and exceeding your expectations, no matter what changes may arise.
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